This month, Wauld got a lot better at talking to the rest of your tools.
Credential issuance often starts long before someone clicks Issue inside Wauld. A recipient may complete a course, submit a form, attend a webinar, pass an assessment, get approved in an internal system, or reach a milestone in another platform. Until now, teams often had to bring that data back into Wauld manually before issuing credentials.
May’s updates are focused on reducing that gap.
With Zapier, webhooks, and custom triggers, you now have more ways to connect Wauld with the workflows where your recipient and achievement data already live. You can issue credentials from actions in other systems, send issued credential data back to your own tools, and use Wauld as part of a larger automated process instead of treating it as a separate step.
We also added image attributes in the Design Studio, giving you more flexibility to personalize credentials with recipient-specific visuals like profile photos, signatures, logos, ID photos, or other custom images.
Here’s what’s new:
Connect Wauld with 9,000+ apps through Zapier
Send issued credential data to other systems with webhooks
Trigger credential issuance from external workflows using custom triggers
Add image attributes to credential designs
Together, these updates make Wauld more connected, more flexible, and a little less needy. Your team gets fewer manual steps, your systems get better credential data, and your recipients get credentials that are more personalized and useful.
Connect Wauld with your everyday tools through Zapier
You can now connect Wauld with 9,000+ apps through Zapier, helping you bring credential issuance into the workflows your team already uses.
With this update, you can use events from other tools to issue credentials in Wauld, or use credential activity in Wauld to start follow-up actions elsewhere. This can support workflows such as issuing a credential after a course completion, form submission, webinar attendance, spreadsheet update, CRM status change, or other activity captured in your connected apps.
Wauld currently supports two Zapier events:
Issue Credential - an action that lets you issue a credential in Wauld when something happens in another app.
Credential Issued - a trigger that starts a workflow in another app after a credential is issued from Wauld.
We have also added Wauld Zap templates to help you start faster. These templates provide ready-made workflow structures for common credentialing use cases, so you can choose a relevant flow, map your recipient and credential data, and adjust it based on how your team works.
You can visit the Wauld app page on Zapier to explore available Wauld integrations, view Zap templates, and see the apps you can connect with Wauld.
To learn how to set up and use this integration, read the Wauld Zapier Integration Guide.
Use webhooks to keep your systems updated after credentials are issued
You can now use webhooks to send credential issuance data from Wauld to other systems automatically.
With this update, whenever a credential is issued, Wauld can send a structured payload to a webhook URL configured by your team. This helps you keep external systems updated, trigger follow-up workflows, and pass issuance details to the tools that need them.
The webhook payload includes key issuance information, such as issuer details, recipient details, credential details, and related issuance data. This allows your connected systems to understand who issued the credential, who received it, what was issued, and when the issuance happened.
Webhooks can be used to support workflows such as updating learner records, syncing issued credential details with a CRM, sending data to an internal reporting system, triggering notifications, starting an approval or follow-up process, or storing issuance activity in your own database.
This gives you more flexibility to use Wauld issuance data across the systems where your team already manages recipients, records, reporting, or follow-up actions.
Sample webhook payload
You can review the sample webhook payload above to see what data is sent when a credential is issued.
Trigger credential issuance from external workflows
You can now set up custom triggers in Wauld to issue credentials from the systems and workflows your team already uses.
With this update, you can create a trigger for a specific document, set an expiry, and configure the credential issuance action. Once the trigger is created, Wauld generates a unique trigger URL for that document.
When the defined payload is sent to this URL, Wauld uses the submitted data to issue the credential automatically. This helps you turn actions from another system, such as a course completion, assessment result, event attendance, form submission, or internal approval, into credential issuance without adding recipients manually each time.
Custom triggers are useful when Wauld needs to be the final step in a broader workflow. Your external system can complete its own process first, then send the required data to Wauld so the right credential is issued from the right document.
This gives you a more flexible way to connect credential issuance with your existing processes, while keeping the credential design, document setup, and issuance configuration managed inside Wauld.
Add image attributes to credential designs
You can now add image attributes to your credential designs, giving you more flexibility to personalize credentials with recipient-specific visuals.
With this update, custom attributes can be created as either Text or Image attributes. Image attributes can be used for details such as profile photos, signatures, logos, ID photos, or other visuals that may be different for each recipient.
Once an image attribute is added to the Design Studio, you can place it on the canvas and resize it however you need. The image preserves its original aspect ratio and expands to fit the selected area, so it stays clean and consistent in the design.
You can also use the existing resizing, snapping, and layering options in the Design Studio to position image attributes more precisely and create better credential layouts. Before issuing, these images are shown in the credential preview, helping you review how each recipient’s credential will look.
This helps you create credentials that feel more personal, branded, and complete, while giving your recipients credentials that include the right visual details for their achievement or identity.
What’s next?
We are not slowing down yet.
Next month, we are working on a few updates that make Wauld easier to connect, easier to manage, and easier to customize. Expect more ways to bring Wauld into the tools your team already uses, smoother flows for key setup steps, cleaner screens in places where a little extra polish was due, and better ways to find exactly the credentials you are looking for.
In short, more integrations, better workflows, cleaner interfaces, and fewer reasons to say, “Can we do this manually for now?”
